This normally means your keypad/touchscreen is not receiving power and the battery has been exhausted. Check all of the circuit breakers in your home. If none are tripped and you have power in your home, a Comporium service visit will be required. Was this article helpful to you? Related Articles How do I record video from another camera? How do I save Touchscreen Video Recording (TVR) video? Why is my subscriber portal not recording history/not recognizing when doors are opened? Why can’t I log into my app? Why is my Touchscreen black/frozen? Why can’t I view my cameras? Comments are closed.