For your protection, pass codes are typically not given out over the phone, unless we can verify your identity through other means. Was this article helpful to you? Related Articles How do I record video from another camera? How do I save Touchscreen Video Recording (TVR) video? Why is my subscriber portal not recording history/not recognizing when doors are opened? Why can’t I log into my app? Why is my Touchscreen black/frozen? Why can’t I view my cameras? Comments are closed.