CPNI is essentially the details of your phone service that are specific to you. CPNI includes details like whom, where, when, and for how long you call; what products and services you buy; how those products and services are configured; and what details are contained in your phone bills. According to federal law, we may use and disclose your CPNI to (1) deliver your phone service, (2) respond to emergencies, (3) comply with the law, (4) prevent fraud, (5) protect our rights and property, and (6) make offers to you on communications products and services that directly relate to those you’ve bought from us.
- Where do I get out-of-town telephone directories?
- What does the law say about telephone use?
- What if I have a question that isn’t covered here?
- Will the Long Distance Service Agreement affect my service?
- Will I need to take any actions to accept the new Agreement?
- Will all of my long distance services be provided under the new Agreement?