Did you lose power before you received the call? If so, how long was the power out? The battery should power the system for 4 to 8 hours. If you did not lose power, or the power was off only … Continued
The alarm panels do have the ability to answer an incoming call. The person calling will hear a “fax” like tone or the words “System System”. This feature is activated by calling the home allowing the phone to ring one … Continued
Yes, wireless systems can be moved. Some charges may apply.
The manufacture warranty does not cover lightning damage. Please refer to your contract for additional coverage.
The batteries are available at any of our retail locations, or we can schedule a service call — Charges may apply. This process is easy enough for you to change them yourself. We simply need to know what device (and … Continued
If you’re a ReadyHome customer, yes. Modules can be purchased that can be interfaced between light circuits and your system. We also offer light bulbs that can be controlled.
Call the Central Monitoring Station and request your account be placed on Test. You will need your pass code for this procedure. Arm your system in “Away Mode,” then open and close the entry door before time expires. Now, you … Continued
In the event our monitoring station receives an alarm from your home, we will contact the local authorities. However, at that point, we cannot control the speed of their response.