What does “AC” loss mean?

What does “AC” loss mean?

“AC” loss is an indicator that your system is not receiving electrical power. If you are not currently experiencing a power outage, check all of your circuit breakers. A service visit may be required.
Why can’t I view my cameras?

Why can’t I view my cameras?

Do you have an internet connection at your home? Are cameras plugged in? Try rebooting the cameras and your ReadyHome router to reconnect the cameras. Try rebooting the camera using these steps: Unplug and replug the camera from the wall. … Continued
Do I need to register my alarm system with local authorities?

Do I need to register my alarm system with local authorities?

Yes, it is recommended and some jurisdictions (city, county, etc.) even require you to register your alarm system. If you have not registered your alarm system, please click here to access your form. You will then need to submit your … Continued
Do I need to remove motion or smoke detectors if I paint?

Do I need to remove motion or smoke detectors if I paint?

No, not necessarily. The detectors can normally be painted around. However, DO NOT PAINT THE DETECTORS. If you need to take them down, please call us to schedule a site visit.
What does “FC” on my keypad display mean?

What does “FC” on my keypad display mean?

“FC” will appear on the keypad any time the alarm system tried to report an event to the central station and the message was not received by the central station. The most common reasons this can occur are that your … Continued
Why is my Touchscreen black/frozen?

Why is my Touchscreen black/frozen?

Try a hard reboot using these steps: Remove the stand Remove the battery compartment Take the battery out and unplug power for a few seconds Reconnect everything If this does not work, please call us.