What is CPNI?

What is CPNI?

CPNI is essentially the details of your phone service that are specific to you. CPNI includes details like whom, where, when, and for how long you call; what products and services you buy; how those products and services are configured; … Continued
Are there significant changes in the new contract provisions?

Are there significant changes in the new contract provisions?

The importance of these changes will depend on individual circumstances. We urge you to read the entire document and especially paragraphs 4, 6, 7 and 9. Anyone can reference the agreement on our website, if needed, by Clicking Here.
What are some common types of Long Distance Calls?

What are some common types of Long Distance Calls?

Bill to third party: Customers may place calls and transfer the charge to another telephone. This service requires Operator assistance for recording the number of the party being billed. The call may be either Station-to-Station or Person-to-Person. Calling Card (Credit … Continued
International Direct Dialing

International Direct Dialing

International Direct Dialing Instructions: Look up the appropriate country code and, if required, the city code. (A list of codes can be found in the local telephone directory.) Dial the International Access Code: 011 Dial the country code. (2-3 digit … Continued
What are some tips to save money on Long Distance Calls?

What are some tips to save money on Long Distance Calls?

Dial it yourself: You can save money by dialing 1+ Area Code + Number for all your domestic calls. This type of calling is sometimes referred to as Station-to-Station calling. Call involving an operator:  Customer-dial calling card calls are more … Continued
Why does the Agreement reference a more extensive Rates, Terms, and Conditions Guidelines and what is it?

Why does the Agreement reference a more extensive Rates, Terms, and Conditions Guidelines and what is it?

The Rates, Terms and Conditions Guidelines is a detailed document describing the company’s state-to-state and international service offerings and the related rates, terms and conditions for those services from which the Long Distance Services Agreement was prepared. Because the Agreement … Continued
Why is CLD sending me this Long Distance Services Agreement?

Why is CLD sending me this Long Distance Services Agreement?

In the past, CLD and other long distance companies filed tariffs with the Federal Communications Commission (FCC). A tariff is a regulatory document that governs the rates, terms and conditions under which service is provided to customers. Because state-to-state and … Continued