What is Long Distance Protection?

What is Long Distance Protection?

HOW IT WORKS: Requires that anyone attempting a long distance call on your phone line to enter a special code. The special code is assigned by the customer service representative at sign-up. How to use: 1. Lift the handset and … Continued
What is Three-Way Calling?

What is Three-Way Calling?

Talk with two people in different places – at the same time. HOW IT WORKS: When you’re talking with someone, you can add a third person to the call. It’s easy to coordinate family schedules or hold a telephone conference … Continued
What is Call Trace?

What is Call Trace?

Certain Restrictions May Apply HOW IT WORKS: When you receive a harassing call, you can dial a simple code to trace the source of that call. The number that called you will be recorded at the phone company. If you … Continued
What is Call Waiting?

What is Call Waiting?

Alerts you of incoming calls while you are on the phone. HOW IT WORKS: You can use your phone without missing other calls. A special tone alerts you to a waiting call; the person calling you hears normal ringing. To … Continued
Are there programs to help make telephone and broadband service more affordable for low income customers? How is eligibility determined and where can I apply?

Are there programs to help make telephone and broadband service more affordable for low income customers? How is eligibility determined and where can I apply?

Federal and state lawmakers believe that every person in the United States should have access to quality, affordable telecommunications service. If you participate in certain social programs, you may qualify for a discount on your local telephone bill or broadband … Continued
What is Selective Call Acceptance?

What is Selective Call Acceptance?

Certain Restrictions May Apply HOW IT WORKS: You can program your phone to accept only those calls from a special list of people. When your service is “turned on,” your phone will accept only calls from those in your Selective … Continued
What is Caller ID?

What is Caller ID?

How it works: Incoming caller’s name and number is displayed on your phone… – and television when you also have Digital Cable through Comporium. (Caller ID on TV) – and computer when you also have High-Speed Internet through Comporium. (Caller … Continued
How do I sign up for the Do-Not-Call list to hault telemarketers and other solicitors from calling me at home?

How do I sign up for the Do-Not-Call list to hault telemarketers and other solicitors from calling me at home?

In response to consumer concerns about telemarketing calls, the FCC and the Federal Trade Commission established the national Do-Not-Call Registry. The registry applies to all telemarketers (with the exception of certain non-profit and political organizations) and covers both interstate and … Continued
What is Per-Line Blocking?

What is Per-Line Blocking?

Certain Restrictions May Apply HOW IT WORKS: Prevents your Caller ID information from being sent out every time you make a call. To deactivate & display Caller ID information: 1. Lift the handset and listen for the dial tone. 2. … Continued
Can you give me information about the billing of 900 number services?

Can you give me information about the billing of 900 number services?

Under the Telephone Disclosure and Dispute Resolution Act (TDDRA), the consumer has certain rights and obligations regarding 900 services. Included in these rights is the right not to be billed by a 900 service provider for any 900 service that … Continued