What is Long Distance Protection?

What is Long Distance Protection?

HOW IT WORKS: Requires that anyone attempting a long distance call on your phone line to enter a special code. The special code is assigned by the customer service representative at sign-up. How to use: 1. Lift the handset and … Continued
What is Three-Way Calling?

What is Three-Way Calling?

Talk with two people in different places – at the same time. HOW IT WORKS: When you’re talking with someone, you can add a third person to the call. It’s easy to coordinate family schedules or hold a telephone conference … Continued
What is Call Trace?

What is Call Trace?

Certain Restrictions May Apply HOW IT WORKS: When you receive a harassing call, you can dial a simple code to trace the source of that call. The number that called you will be recorded at the phone company. If you … Continued
What is Call Waiting?

What is Call Waiting?

Alerts you of incoming calls while you are on the phone. HOW IT WORKS: You can use your phone without missing other calls. A special tone alerts you to a waiting call; the person calling you hears normal ringing. To … Continued
Are there significant changes in the new contract provisions?

Are there significant changes in the new contract provisions?

The importance of these changes will depend on individual circumstances. We urge you to read the entire document and especially paragraphs 4, 6, 7 and 9. Anyone can reference the agreement on our website, if needed, by Clicking Here.
Are there programs to help make telephone and broadband service more affordable for low income customers? How is eligibility determined and where can I apply?

Are there programs to help make telephone and broadband service more affordable for low income customers? How is eligibility determined and where can I apply?

Federal and state lawmakers believe that every person in the United States should have access to quality, affordable telecommunications service. If you participate in certain social programs, you may qualify for a discount on your local telephone bill or broadband … Continued
What is Selective Call Acceptance?

What is Selective Call Acceptance?

Certain Restrictions May Apply HOW IT WORKS: You can program your phone to accept only those calls from a special list of people. When your service is “turned on,” your phone will accept only calls from those in your Selective … Continued
What is Caller ID?

What is Caller ID?

How it works: Incoming caller’s name and number is displayed on your phone… – and television when you also have Digital Cable through Comporium. (Caller ID on TV) – and computer when you also have High-Speed Internet through Comporium. (Caller … Continued
What are some common types of Long Distance Calls?

What are some common types of Long Distance Calls?

Bill to third party: Customers may place calls and transfer the charge to another telephone. This service requires Operator assistance for recording the number of the party being billed. The call may be either Station-to-Station or Person-to-Person. Calling Card (Credit … Continued